Privacy

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how Soft Play 2 You collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account, sign up to our catalogue and emails, purchase a product or service, take part in a competition or provide a review.

This website is not intended for children and we do not knowingly collect data relating to children via our website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Who is collecting your data?

Soft Play 2 You Limited, Registered at Unit 2H Castledown Business Park, Ludgershall, SP11 9FA. Registered in England no. 11578899.

How is your data being collected?
We receive the data directly from you via email or chat, as well as the contact forms, orders by our website and newsletter forms available on our websites. All data is provided by you voluntarily, although some of the data might be necessary for us to complete orders. You may visit our website anonymously.

What data do we collect?
We collect the following types of information:
Name, surname, email address for the purposes of marketing and sending you a newsletter
Name, surname, email address and your company data to complete your order and process transactions, to provide you with an invoice for the payment or a receipt for the completed order.

What is our legal basis for processing your data?
The bases we have for processing your data are:
Fufilling orders iniated by you,
Business interest of Soft Play 2 You (marketing our products and services),
Your explicit consent.

Will your data be shared with any third parties?
Your data will only be shared with employees of Soft Play 2 You bound by confidentiality obligations, and whose cooperation we require in order to market and provide our services.

Your data will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How will the information be used?
We will use the data you provide to:

Carry out your order, which involves processing your data in our IT infrastructure,
Provide you with an invoice for the payment or a receipt for orders,
Fulfill the legal obligations under UK law,
Market our products and services.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we store children’s data?
We do not collect any information from anyone under 16 years of age. Our website, products and services are directed to people who are at least 16 years old.

How long will the data be stored for?
The data gathered from you on the basis of explicit consent will be stored until the consent is revoked.
The data gathered to carry out orders by you will be stored for as long as it is necessary to complete the order, and afterward for a period of time that is justified by legitimate interest of Soft Play 2 You.
The data gathered to fulfill the legal obligations of Soft Play 2 You under UK law will be stored for as long as it is necessary to fulfill those obligations.

What rights does the data subject have?
You have a right to:
access your personal data,
correct mistakes in or modify your personal data,
revoke consent for contacting you with marketing information,
restrict or prevent the processing of your personal data,
request the porting of your data to another administrator,
erasure of your personal data,
complain to Information Commissioners Office https://ico.org.uk/concerns/

How can you contact us regarding your personal data and privacy policy?
If you have any questions or requests connected to handling of your personal data or enquiries connected to our privacy policy, you can contact us at info@softplay2you.co.uk. We will respond to your queries within 28 days.

How can the data subject raise a complaint?
You can contact Information Commissioners Office https://ico.org.uk/concerns/.

Cookie Policy
Our website uses cookies and equivalent technologies such as tags, SDKs and pixels to collect information and to distinguish you from other users of our website. This helps us to provide you with the best possible experience when you browse our website and also allows us to improve our site. Some of these cookies are required in order for you to be able to use the website. Others are optional and you can revoke your consent to these in the manner described in the “Managing Cookies” section below and by making use of the cookie preference management tool linked below.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other mobile or handheld device. Cookies contain information that is transferred to your computer’s hard drive. They are used to recall when your computer or other device accessed the website.

We use two types of cookies and equivalent technologies: persistent cookies and session cookies. A persistent cookie helps us identify you as a previous web visitor, so it is easier to interact with you and help you shopping. Session cookies only last for as long as the session (usually the current visit to our website).

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Changes to our privacy policy
Our Privacy Policy may change from time to time. We will post all the changes on this page.

Soft Play 2 You Limited (a private limited company). Registered in England no.11578899. VAT Reg no. 305 3987 93.
Registered office. Unit 2D Castledown Business Park, Ludgershall, SP11 9FA

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how Soft Play 2 You collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account, sign up to our catalogue and emails, purchase a product or service, take part in a competition or provide a review.

This website is not intended for children and we do not knowingly collect data relating to children via our website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Who is collecting your data?

Soft Play 2 You Limited, Registered at Unit 2H Castledown Business Park, Ludgershall, SP11 9FA. Registered in England no. 11578899.

How is your data being collected?
We receive the data directly from you via email or chat, as well as the contact forms, orders by our website and newsletter forms available on our websites. All data is provided by you voluntarily, although some of the data might be necessary for us to complete orders. You may visit our website anonymously.

What data do we collect?
We collect the following types of information:
Name, surname, email address for the purposes of marketing and sending you a newsletter
Name, surname, email address and your company data to complete your order and process transactions, to provide you with an invoice for the payment or a receipt for the completed order.

What is our legal basis for processing your data?
The bases we have for processing your data are:
Fufilling orders iniated by you,
Business interest of Soft Play 2 You (marketing our products and services),
Your explicit consent.

Will your data be shared with any third parties?
Your data will only be shared with employees of Soft Play 2 You bound by confidentiality obligations, and whose cooperation we require in order to market and provide our services.

Your data will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How will the information be used?
We will use the data you provide to:

Carry out your order, which involves processing your data in our IT infrastructure,
Provide you with an invoice for the payment or a receipt for orders,
Fulfill the legal obligations under UK law,
Market our products and services.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we store children’s data?
We do not collect any information from anyone under 16 years of age. Our website, products and services are directed to people who are at least 16 years old.

How long will the data be stored for?
The data gathered from you on the basis of explicit consent will be stored until the consent is revoked.
The data gathered to carry out orders by you will be stored for as long as it is necessary to complete the order, and afterward for a period of time that is justified by legitimate interest of Soft Play 2 You.
The data gathered to fulfill the legal obligations of Soft Play 2 You under UK law will be stored for as long as it is necessary to fulfill those obligations.

What rights does the data subject have?
You have a right to:
access your personal data,
correct mistakes in or modify your personal data,
revoke consent for contacting you with marketing information,
restrict or prevent the processing of your personal data,
request the porting of your data to another administrator,
erasure of your personal data,
complain to Information Commissioners Office https://ico.org.uk/concerns/

How can you contact us regarding your personal data and privacy policy?
If you have any questions or requests connected to handling of your personal data or enquiries connected to our privacy policy, you can contact us at info@softplay2you.co.uk. We will respond to your queries within 28 days.

How can the data subject raise a complaint?
You can contact Information Commissioners Office https://ico.org.uk/concerns/.

Cookie Policy
Our website uses cookies and equivalent technologies such as tags, SDKs and pixels to collect information and to distinguish you from other users of our website. This helps us to provide you with the best possible experience when you browse our website and also allows us to improve our site. Some of these cookies are required in order for you to be able to use the website. Others are optional and you can revoke your consent to these in the manner described in the “Managing Cookies” section below and by making use of the cookie preference management tool linked below.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other mobile or handheld device. Cookies contain information that is transferred to your computer’s hard drive. They are used to recall when your computer or other device accessed the website.

We use two types of cookies and equivalent technologies: persistent cookies and session cookies. A persistent cookie helps us identify you as a previous web visitor, so it is easier to interact with you and help you shopping. Session cookies only last for as long as the session (usually the current visit to our website).

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Changes to our privacy policy
Our Privacy Policy may change from time to time. We will post all the changes on this page.

Soft Play 2 You Limited (a private limited company). Registered in England no.11578899. VAT Reg no. 305 3987 93.
Registered office. Unit 2D Castledown Business Park, Ludgershall, SP11 9FA